Build a High Commitment Organization with J. Lee Whittington

Join J. Lee Whittington, Ph.D., for a one-day session that will give you the tools and best practices to create a committed workforce. This workshop is designed to provide a tested and tailored approach to enhancing employee engagement and involves a wide variety of assessments that will help participants develop their own engagement enhancing skills.

Learn More & Register 

  • Understanding Engagement and Why It Mattersad_enagement-factor-promo-01
  • The Foundations of Engagement
  • The Engagement Factor Model Overview
  •  Assessing the Level of Engagement
  •  Setting the Context 1: The HR Value Chain
  •  Setting the Context 2: The High Performance Cycle
  •  The Road to Engagement Goes Through Meaningful Work
  •  Creating Meaning at Work through Transformational Leadership
  •  Creating Meaning in Work by Enriching Jobs
  •  Bringing Meaning to Work
  •  The Consequences of Engagement: In-role Performance
  •  Beyond In-role Performance: Organizational Citizenship Behavior
  •  Stuff That Works: An Evidence-Based Approach to Enhancing Employee Engagement

About J. Lee Whittington, Ph.D.

Dr. WhittingtonWhittington is a Professor of Management in the Satish & Yasmin Gupta College of Business. His research has been published in The Leadership Quarterly, Journal of Management, Academy of Management Review, Journal of Organizational Behavior, Journal of Business Research, and Journal of Business Strategy among many others.

Whittington’s industry experience includes over 20 years in manufacturing and distribution, including executive positions in marketing, logistics and general management. Whittington has spent over 20 years executive coaching and consulting for various organizations including Nokia, FedEx-Kinko’s, RadioShack, Siemens, Life.Church, Reynolds Metals, Ball Container, Camp Fire Boys and Girls, Valor Telecom, City of Arlington and the US Army Corps of Engineers.

Sponsored by United Fire Group

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Upgrade Your Sales Performance with Chuck Bauer


If you want to be a more aggressive and productive producer you should hire a sales coach. IIAT has partnered with Chuck Bauer to make investing in a sales coach affordable. Chuck has helped well over 50 C-Level executives, hundreds of business owners, and thousands of individual salespeople work smarter, close sales, and make more money.

The IIAT (D) Delta Mastermind Group will give 18 participants a direct connection to 18 sessions for 900 minutes of collaborative sales training where you and your peers will learn to work smarter, close sales, and make more money. All you need to do is bring your tenacity, discipline, and desire to implement advanced sales strategies. Your MasterMind group will become your accountability team and help you navigate through turbulent sales times.

Topics Cover a Variety of Sales Solutions Including:

  • How To Create & Maintain a Systematized Marketing Campaign
  • Utilizing the Latest Technology to Gain a Competitive Sales Edge
  • Developing High-Level Negotiation & Sales Closing Skills
  • Increasing Conversion Rates From Presentation to Close
  • Building a Referral-Based Business
  • Imposing Deadlines on Quotes
  • Plus 100s of Other Revenue-Producing Topics!

Begins Wednesday, May 2nd, 2018 • 1pm CST
Don’t Delay! Enrollment Ends as Soon as the 18th Spot is Filled.

Click Here to Reserve Your Spot Today!

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Senate Majority Leader Mitch McConnell to Address Big ‘I’

U.S. Senate Majority Leader Mitch McConnell (R-Kentucky) will address Big “I” members during the Big “I” annual Legislative Conference Breakfast on Thursday, April 19, which occurs just prior to the annual Big “I” day on Capitol Hill.

Every year, agents and brokers visit Capitol Hill offices to educate members of the Senate, the U.S. House of Representatives and their staff on issues that directly impact independent insurance agents, brokers and the consumers they serve. Thursday’s event will also feature a Democratic speaker, to be announced.

“The Big ‘I’ is honored to have Majority Leader Mitch McConnell speak to our members,” says Bob Rusbuldt, Big “I” president & CEO. “Sen. McConnell has a clear understanding of what independent agents do for their customers and their communities. We look forward to hearing his thoughts on the current environment in Washington D.C. and the outlook for issues important to agents and brokers.”

Elected to Senate Majority Leader unanimously by his Republican colleagues first in 2014 and again in 2016, Sen. McConnell is only the second Kentuckian to ever serve as Majority Leader in the Senate. Sen. McConnell previously served, again by the unanimous vote of his colleagues, as the Republican Leader from the 110th through the 113th Congresses and as the Majority Whip in the 108th and 109th Congresses.

Sen. McConnell also served in leadership as chairman of the National Republican Senatorial Committee during the 1998 and 2000 election cycles. First elected to the Senate in 1984, Sen. McConnell is Kentucky’s longest-serving senator.

“During his entire career, Majority Leader McConnell has served as a voice for small business, evidenced most recently by his leadership on tax reform,” says Charles E. Symington, Jr., Big “I” senior vice president for external, industry and government affairs. “Sen. McConnell is a friend to independent agents and has always shown an appreciation for the role agents play in representing their clients and protecting consumers.”

As the insurance industry’s best-attended, most effective legislative meeting, the Big “I” Legislative Conference is an opportunity for Big “I” members to discuss important issues with their congressional representatives. Top issues this year include the NFIP, Federal Crop Insurance Program, health care, insurance regulatory reform, implementation of tax reform and cybersecurity.

This year’s event will take place April 18-20 at the Grand Hyatt Washington in Washington, D.C. Register online by Friday, March 30.

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Ask Regina

Q. We have an insured who was fatally injured in her auto that was being driven by herregina friend. The friend hit a parked car at a high-rate of speed. We don’t know if the friend had a car or other insurance. Will the Uninsured\Underinsured Motorist Bodily Injury coverage on her policy provide a benefit to our insured?

A. No, your insured’s vehicle is not an uninsured motor vehicle. The insuring agreement for UM says:

We will pay compensatory damages which an insured is legally entitled to recover from the owner or operator of an uninsured motor vehicle because of:

  1. Bodily injury sustained by an insured and caused by an accident; and
  2. Property damage caused by an accident.

The owner’s or operator’s liability for these damages must arise out of the ownership, maintenance or use of the uninsured motor vehicle.

Any judgment for damages arising out of a suit brought without our consent is not binding on us. If we and you do not agree as to whether or not a vehicle is actually uninsured, the burden of proof as to that issue shall be on us.

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Award Nominations Due April 15: Drex Foreman Award, Young Agent of the Year & CSR of the Year


Drex Foreman Award
Nominations are being accepted for IIAT’s highest honor, the 2018 Drex Foreman Award. Candidates for the award must be (or have been) an owner, partner, manager, employee or associate of a member agency. View past Drex winners.

Send nominations to Peter Lauve at Please provide the nominee’s name, agency and a brief description of accomplishments and achievements that support the nomination. The award will be presented at the Annual Conference Awards Luncheon on June 15 at the JW Marriott San Antonio Hill Country Resort.

André Juneau ELITExas Young Agent of the Year Award
The André Juneau ELITExas Young Agent of the Year Award recognizes the achievements of young independent insurance agents in Texas. Candidates must be 40 years old or younger and must be affiliated with a member agency. Nominees must have demonstrated service to the industry, their professional trade associations and their community in a manner that would be considered exceptional for a person of his or her age. Complete an online nomination or send a nomination to Jill Douglas.

CSR of the Year Awards
The CSR of the Year award honors a customer service representative who has given his or her talent, energy, and enthusiasm for the betterment of both agency and community. Complete an online nomination or send an e-mail to Sheridan Roe with the nominee’s name, agency and a brief description of the nominee’s professional and personal contributions to the agency and/or community.

All awards will be presented at the Annual Conference & Trade Show, June 13-15, at the J.W. Marriot San Antonio Hill Country Resort. Register today.

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Participate in the 2018 Future One Agency Universe Study

Beginning March 13, all Big “I” members will be asked to participate in the 2018 Future One Agency Universe study.

As the independent agency systems grows and evolves, the study provides critical benchmarks and insights for the Big “I,” our state associations and insurance carriers.

Future One, a cooperative effort of the Big “I” and more than 20 leading independent agency companies, has carried out the survey since 1983. Zeldis Research, an independent market research firm, conducts the study to ensure the quality and confidentiality of the data.

Results will be reported in IA Magazine and many other industry publications. A summary will also be available on the Big “I” website.

Don’t miss this opportunity to be part of this important research!

As in the past, all state associations will be provided with a full copy of the study results for their internal use.

Questions? Contact Madelyn Flannagan.

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Your Flexible Office

Need an experienced, knowledgeable, professional addition to staff? IIAT members are finding that remote staffing through WAHVE is the answer. Read an independent agent veteran’s perspective on how working remotely has made her feel more connected to her team now than after 20+ years in an office. Read more.


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2018 Primary Election Update

While the dust settles on many of the hotly contested races in Texas, it will be awhile before we have a clear picture of the political landscape in the state and the U.S. Senate and Congress. The primary elections on Tuesday night resulted in seven incumbent Texas office holders losing their seats and another eight House races to be decided by a May 22nd runoff.

For those who like to look at the numbers, the Republican turnout was 1.54 million or 10.1% of registered voters, and the Democratic turnout was 1.036 million or 6.79% of registered voters. Gov. Greg Abbott will face the winner of the Lupe Valdez and Andrew White runoff and Lt. Gov Dan Patrick will face Democrat nominee Mike Collier in the general election this fall.

Races of interest include hotly contested SD 8 where Angela Paxton defeated Phillip Huffines and SD 30 where Pat Fallon defeated long-time Senator Craig Estes. With thirteen open seats going into the primary, it was clear that there was going to be another large freshman class in 2019. Depending on the outcome of the runoffs, there will likely be over twenty new members in the state House and Senate.

Prior to the primary, IMPACT had supported candidates in 122 out of 176 races with a 97% success rate. We understand the importance of spending your money wisely and your continued support of IMPACT, our Political Action Committee, will allow us to continue to protect your livelihood in Austin.

You can view complete election results here. If you have questions, please contact Lee Loftis, IIAT Governmental Affairs Director, at 512.493.2418.


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Make Plans this Summer to Attend IIAT’s Annual Conference – It’ll Be Fun For the Whole Family


This summer, it’s all business (and fun), at IIAT’s Annual Conference and Trade Show, June 13-15, in San Antonio. Bring the whole family along to enjoy a mini-vacation at the beautiful JW Marriott San Antonio Hill Country Resort.

Featured speakers will include Marcus Sheridan, the Sales Lion, and Steve Harvill, author of the “21 Secrets of Million Dollar Sellers.”

Register now. More details coming soon.


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Number of Texas Auto Fatalities Increases in 2017

A recent news release issued by the Insurance Council reports on the increase in Texas auto fatalities in 2017. According to information from the Texas Department of Transportation, more than 3,700 people were killed on Texas roadways last year marking a 10 percent increase in traffic deaths from the previous year. Traffic fatalities have continued to rise every year since 2010 marking a 34 percent increase in traffic deaths in the past seven years.  (See chart below)

“More people moving into the state mean more people on Texas highways and the greater chance more traffic collisions with people getting hurt,” said Mark Hanna, a spokesperson for the Insurance Council of Texas. “But alcohol, speeding and distracted driving remain the major factors in the majority of accidents on our roadways today.”

Hanna says there has been a definite correlation between the growing Texas economy, lower gasoline prices, the state’s population explosion and the steady increase in traffic fatalities.

Distracted driving also plays a major role in the increase in crashes and fatalities. James Lynch, chief actuary at the Insurance Information Institute, says the number of distracted drivers has gotten worse and reaching epidemic proportions.

“People are paying more attention to smartphones and fancy dashboards than to the road,” said Lynch.

In 2017, Texas enacted a law, House Bill 62, in an effort to curb distracted driving. The new law, which took effect September 1, 2017, made it illegal to text while driving. Forty-six other states also have similar bans on text and driving.



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