Q. One of our insured’s received a letter from the Texas Department of Insurance – Division of Workers’ Compensation about wanting to visit our insured regarding evaluating the accident prevention services provided by their workers’ compensation insurer. Is this something that we should be concerned about?
A. The TDI-DWC determines the adequacy of insurance company accident prevention facilities and services that are required by state law. As part of the inspection process, they will sometimes conduct policyholder visits to help determine the adequacy of the accident prevention services provided by insurance companies. Items reviewed during policyholder visits typically include: the types and confirmation of accident prevention services provided by the insurance company; a review of policyholder written safety programs and work-related injuries and illnesses; and an assessment of safety or health hazards at the worksite.
For additional information see the TDI website.