Trusted Choice® Rolls Out The Power of 30 Seconds™

The first 30 seconds of any inbound sales call set the tone for the entire customer experience. In that short time agencies can either earn valuable new business or develop an unfavorable view among potential clients. Trusted Choice is aiming to help members make those seconds count with The Power of 30 Seconds.

The Power of 30 Seconds is an online training tool designed to help Trusted Choice agents convert inbound sales calls into clients. The training program coaches agents on creating and managing an inbound sales process for their agencies.

Through The Power of 30 Seconds, you will learn how to:customerservice_infographic

  • Establish an effective call workflow,
  • Provide a positive customer experience and
  • Manage phone system automation.

You can also earn a certificate of completion by testing your knowledge of the principles of handling inbound sales calls through the post-training quiz. Boost profit, experience growth and cement your reputation by visiting

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