An often-overlooked aspect of a busy insurance agency is what callers hear when they are placed on hold on the phone system. Although it happens hidden from view, in a busy office ‘hold time’ is front-and-center and it directly impacts the customer experience.
Since 1982, Commercials On Hold has helped thousands of companies communicate valuable information to callers placed on hold (since 1994 for IIAT). What makes Commercials on Hold’s form of marketing unique is they reach callers who already interested, are listening, and are about to speak to a staff member… so it’s a very effective way to show appreciation, define the business, raise awareness, and spark additional business and referrals.
Most insurance companies update their messages regularly with messages that cross-promote various insurance products and are written with a seasonal flair. Commercial on Hold’s copywriters are terrific resources for ideas and they will propose scripts that are written to help your customers and your business.
Service starts at just $29 per month with no long-term commitment, plus, receive a 20% IIAT first year discount as an incentive to try Commercials On Hold. After the first year of service, receive a 10% IIAT discount, ongoing.