You will be seeing exciting changes at IIAT! As we are always in a “continuous improvement” mode, we constantly seek input from our members and look to other “best-in-class” organizations and associations to learn and find ways to collaborate. Our ultimate goal is to serve you better while providing quality products and services (much like you do in your agencies every day).
Some changes have already occurred and others are in process. We will continue to encourage your feedback on our performance.
As many of you know, IIAT has transitioned the management of its MGA, LevelFirst, to Scottish American. The association’s main purpose for doing this is to increase market availability, improve levels of service, and gain access to new technologies. If you haven’t given them a try recently, please do.
IIAT is enhancing its E&O team to increase capabilities, expertise and ability to serve. We’re excited to announce the addition of a new team member, Cari Senefsky, who’ll be leading IIAT’s sales initiatives. Cari previously worked for CITA Insurance Services in California where she was charged with sales and business development. She has a deep knowledge of professional liability and experience handling complex accounts. Watch in the next Texas Agent for a more detailed introduction to Cari.
IIAT is also collaborating with the Trusted Choice Insurance Agents of Colorado to share resources and boost the association’s underwriting and service capabilities. As a result of our collaboration, we’re pleased to welcome three new account managers to the E&O team: Nicole Hanna, Jessa Osborne, and Jasmyne Lucero. And, yes, we still have Gunnar!
The E&O team has been “under construction” this past month and we’re pleased to announce that we’re successfully coming out of transition with a stronger program for you!
As part of the IIAT Board’s 2021 Strategic Plan, it’s critical that IIAT gains a deeper understanding of your needs and gathers feedback on the association’s performance, product and services. IIAT aims to balance the needs of its smaller agencies with those of larger ones.
To increase our ability to offer hands-on guidance and service, IIAT is adding an Advantage Coach to its arsenal of experts. MaryPeyton Sumners is joining the association and she’ll be working directly with members to make sure IIAT is offering the quality products and services members need and expect. She’ll also help guide insurance start-ups and smaller agencies through the challenges of growing and make sure they leverage the most appropriate member benefits. MaryPeyton has 14 years of commercial underwriting, business brokering, and insurance marketing experience. Read more about MaryPeyton.
IIAT is here to help!
We’re passionate about ensuring the sustainability of the independent agent system in Texas and promoting the value of independent agents. From professional development and governmental advocacy to competitive insurance markets and E&O, IIAT’s people, products and services are designed to help you succeed.
Our Core Values: Continuous Improvement | Service Excellence | Integrity
Our Guiding Principles: Independence | Innovation | Consumer Interests | Expertise