IIAT’s Small Agency Conference, Sept. 23-24 in Waco, addresses many of the unique issues small agencies face. During the day-and-a-half event, agents can network, earn CE and explore practical solutions and strategies to immediately put to work in their agencies
Agency Operations Workshop: A Comprehensive Health Check
Do you look at your agency as a “production system?” IIAT President & Executive Director Marit Peters will spend the first afternoon of the Small Agency Conference afternoon facilitating an essentials workshop that will have you conduct your own comprehensive health check on your agency’s operation.
Topics will include: culture & values, process integrity, recruiting & hiring practices, sales & marketing, the customer experience, business planning, training and more. Marit will provide a methodology for evaluating your current state of maturity and help you develop a set of priorities and goals to help you grow in the coming year.