Author Archives: Matt Smith, Communications

Trusted Choice® Opens 2019 Marketing Reimbursement Program

Trusted Choice® continues to ease the financial burden for independent insurance agents by providing marketing tools and offsetting the costs through the Marketing Reimbursement Program (MRP). New members and first-time MRP users can receive up to $1,250 by co-branding their advertising … Continue reading

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Ask Regina

Q. Our insured has a corporate policy of no personal use of business autos used by employees. Recently, an employee used an auto for personal use and totaled the vehicle. Our insured has told the adjuster the employee did not … Continue reading

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Declaration of Independents: Tracy Lange

Independent Agent magazine recently profiled Tracy Lange, VP of Higginbotham’s Transportation Group, for the magazine’s regular Declaration of Independents feature. Before transitioning to a career as a trucking and transportation insurance specialist, Tracy spent nearly three decades in the health … Continue reading

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Satisfy Your State-Mandated CE Requirements with IIAT: 2019 Education Calendar Now Available

Continuing education is required to keep your insurance license in good standing. It also keeps you informed and helps you better serve Texas consumers. Most licenses require 24 hours of continuing education every two years. Some license types require specific … Continue reading

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Millennial Business Owners Most Likely to Work with Insurance Agents

As reported by, millennial business owners are more likely than other generations to work with insurance agents on a wide variety of insurance and financial issues, according to recent survey data. According to Nationwide’s fourth annual Business Owner Survey, … Continue reading

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Ask Regina

Q. Does IIAT have any checklists when reviewing or recommending coverages to an insured? A. Yes, IIAT’s Agency Guide to E&O Loss Control contains helpful Surveys and Checklists on Best Practices for Marketing and Selling insurance. Also, the Client Lifecycle section of … Continue reading

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RLI Launches New Online Producer Portal  

RLI has launched a redesigned portal offering producers an improved digital experience in a user-friendly, self-service format. If you’re a licensed sub-producer for RLI’s Personal Umbrella or Home Business products your invitation to register for the portal and set up … Continue reading

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You’re Invited to Texas Mutual Insurance Company’s 4th Annual Casino Party!

Texas Mutual invites all IIAT members to their 4th Annual Casino Party on the first evening of the Joe Vincent Management Seminar, Jan. 27, 2019. It all starts after the Joe Vincent seminar reception where you can enjoy a live … Continue reading

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Should Your Agency Use AI Solutions for Customer Service?

As reported by Independent Agent magazine, more than half of insurance policyholders grow frustrated if a chatbot has yet to provide them a clear path to resolution within five minutes, according to a recent survey by Globant. By contrast, 34% … Continue reading

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Big “I” VP Analyzes Possible Impacts of Election on P&C Insurance

Charles Symington, Big “I” senior vice president for external, industry & government affairs recently talked to Insurance Journal about what the mid-term elections could mean to you. Kicking off the discussion, Symington described the new landscape where each party has claimed some … Continue reading

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