Category Archives: News

Custom On-Hold Messages for Independent Agents

What do your callers hear when they need to wait On Hold on the phone?  Are you presenting a professional image, showing appreciation, and conveying helpful information? Commercials On Hold easily converts “hold time” into a powerful customer relations tool.  … Continue reading

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RLI Personal Umbrella Rate Change Approved in Most States

Effective April 1 for new business and June 1 for renewal business, RLI has received approval for a modest rate increase in most states, including Texas. RLI will also introduce additional rating changes at this time, including: A 5% increase … Continue reading

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Big ‘I’ Member Resources Available on Pass-Through Tax Regulations

In January, the Internal Revenue Service issued final regulations concerning a new tax deduction for “qualified business income” under Section 199A of the tax code. The Big “I” lobbied aggressively on this regulation as it is critically important for owners and shareholders … Continue reading

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Apply for ACT’s Comparative Rating Pilot

The Agents Council for Technology (ACT) has a unique and exciting opportunity for IIAT members! The ACT Small Commercial Rating Work Group is working with a handful of comparative rating vendors to offer a free 60- to 90-day pilot to … Continue reading

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Big ‘I’ Diversity Council Releases White Paper

The Big “I” Diversity Council is pleased to release “Workforce Diversity in the Independent Agency System: 3 Steps to Change,” a white paper based on findings from the 2018 Future One Agency Universe Study. Here’s a sneak peek of what’s … Continue reading

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Why You Should Consider Hiring “Pretirees”

What’s age have to do with it? Apparently, far too much. Today’s companies, looking to fill an ever-growing list of open positions (31 million by 2020, according to Georgetown University), are turning to millennials. Attracting the younger workers has become … Continue reading

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Declaration of Independents: Tracy Lange

Independent Agent magazine recently profiled Tracy Lange, VP of Higginbotham’s Transportation Group, for the magazine’s regular Declaration of Independents feature. Before transitioning to a career as a trucking and transportation insurance specialist, Tracy spent nearly three decades in the health … Continue reading

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Texas Exceeds 2017’s Record-Breaking Premium

The Surplus Lines Stamping Office of Texas (SLTX) has reported another record-setting year, with a recorded $6.08 billion in E&S premium for 2018. This represents an 11.4% growth over 2017. Certain coverages have continued an upward trend of increased premium. … Continue reading

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Wish List 2020: What’s Next for the Insurance Industry?

January is always a time for resolutions, but no one can do it all on their own. Every independent agency relies heavily on its carrier partners for support. As you ring in the New Year and begin to forecast your … Continue reading

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Millennial Business Owners Most Likely to Work with Insurance Agents

As reported by, millennial business owners are more likely than other generations to work with insurance agents on a wide variety of insurance and financial issues, according to recent survey data. According to Nationwide’s fourth annual Business Owner Survey, … Continue reading

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