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Tag Archives: Commercials on Hold
An often-overlooked aspect of a busy insurance agency is what callers hear when they are placed on hold on the phone system. Although it happens hidden from view, in a busy office ‘hold time’ is front-and-center and it directly impacts … Continue reading
Just like in a game of chess, thoughtful planning can be key when it comes to promoting your agency; and making on-hold messages part of your plan can be a smart move. You already anticipate fielding calls in your busy … Continue reading