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Tag Archives: technology
In a recent Independent Agent magazine article, two independent agents debated the merits of using text messaging to communicate with clients. Ashley Fitzsimmons, an insurance specialist at Fitzsimmons Insurance Agency, Inc. in Forest City, Penn., argues that texting is a valuable … Continue reading
Although the Digital Shopping Experience Is Getting Easier, There Is Only Modest Improvement When It Comes to Digital Self-Service Tasks Insurer websites are not keeping up with customer expectations, with just over half saying they “definitely will” return to the … Continue reading